Retrieve the reviews for a specific lender.
Note: The request is exposed at the following URL:
Name | Type | Attributes | Description |
---|---|---|---|
partnerId | PartnerId |
The client's partner ID. |
|
nmlsId | NMLSID |
The lender's NMLS ID. |
|
companyName | string |
|
The company name of the lender. This must be provided for institutional lenders. |
reviewLimit | int |
|
The maximum number of reviews to return. If not provided, the default is 3. |
Name | Type | Attributes | Description |
---|---|---|---|
profileURL | string |
A URL to the lender's zillow.com profile. |
|
reviewURL | string |
A URL to create a review for the lender on zillow.com. Note: Review creation requires a zillow.com account. |
|
totalReviews | int |
|
The total number of published reviews the lender has received. |
rating | float |
|
The average rating of all the lender's published reviews. This value will not be present if the lender has no reviews. |
reviews | LenderReviewPublic [] |
The lender's most recent reviews, up to the reviewLimit. Reviews are ordered from newest to oldest. |
Value | Description |
---|---|
InvalidPartnerId |
The specified partner ID is not valid. |
UnauthorizedPartner |
There is no partner with the specified ID, or the partner is not currently authorized to make API calls. |
UnknownLender |
There is no lender with the specified ID. |
Email address.
Type | Attributes |
---|---|
string |
|
Type | Attributes |
---|---|
int |
|
Encoded review ID, like "LR-EXAMPLE".
Type |
---|
string |
Star rating for lenders.
Type | Attributes |
---|---|
int |
|
NMLS IDs are (signed) 32 bit integers.
Type |
---|
int32 |
Encoded partner ID, like "RD-EXAMPLE".
Type |
---|
string |
Type | Attributes |
---|---|
int |
|
Encoded user ID (aka ZUID), like "ZUexampleexample".
Type |
---|
string |
Type | Attributes |
---|---|
string |
|
An individual's name.
Name | Type | Attributes | Description |
---|---|---|---|
firstName | string |
|
The first name, if any. |
middleName | string |
|
The middle name or middle initial, if any. |
lastName | string |
|
The last name, if any. |
suffix | string |
|
The name suffix, if any. |
A reviewer's display name.
Name | Type | Attributes | Description |
---|---|---|---|
individualName | IndividualName |
|
The reviewer's name from their profile. This value is only present if the user has allowed their name to be displayed. |
screenName | string |
|
The reviewer's screen name. |
displayName | string |
|
The reviewer's specified display name for this review, if provided. |
Name | Type | Attributes | Description |
---|---|---|---|
rating | LenderReviewRating |
|
The reviewer's overall rating of the lender. Note: This value is required when creating or updating a review. |
closeDateSatisfaction | LenderReviewSatisfaction |
|
The reviewer's statisfaction with the close date of the loan product. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
interestRateSatisfaction | LenderReviewSatisfaction |
|
The reviewer's statisfaction with the interest rate provided. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
closingCostsSatisfaction | LenderReviewSatisfaction |
|
The reviewer's statisfaction with the closing costs. This includes any points paid and other fees such as appraisal, title, escrow, etc. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
title | string |
|
A title for the lender review. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
content | string |
|
The content (text) of the review. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
displayName | string |
|
An optional display name for the author of the review. Passing `null` will delete the existing value. |
zipCode | ZIPCode |
|
The ZIP code location of the reviewer. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
serviceProvided | LenderReviewServiceProvided |
|
The service the lender provided to the reviewer. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
loanProgram | LoanProgram |
|
The provided loan program. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
loanPurpose | LoanPurpose |
|
The purpose of the provided loan. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
loanType | LoanType |
|
The type of the provided loan. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
dateOfService | date |
|
The month/year of service. This must be the current month or earlier. This value is optionally provided by the reviewer and may not be returned when requested. Passing `null` will delete the existing value. |
details | LenderReviewDetail [] |
|
Reviewer-provided details about their specific situation. Passing `null` will delete the existing value. |
location | RegionInformation |
|
The reviewer's ZIP code location information. |
reviewId | LenderReviewId |
|
The encoded lender review ID. |
created | datetime |
|
The date/time when the review was created, formatted as an ISO-8601 datetime. |
updated | datetime |
|
The date/time when the review was last edited by the author, formatted as an ISO-8601 datetime. |
reviewerName | LenderReviewer |
|
The reviewer's name for display. |
verifiedReviewer | bool |
|
Is the review associated with a lender contact? |
individualReviewee | LenderReviewSubject |
|
The reviewed individual, if one is associated with the review. |
companyReviewee | LenderReviewSubject |
|
The reviewed company, if one is associated with the review. |
response | LenderReviewResponsePublic |
|
A lender-provided response, if one exists. |
Describes a lender review response. Note: A response may be authored by a different account from the reviewed lender.
Name | Type | Attributes | Description |
---|---|---|---|
content | string |
|
The response content. A value of `null` indicates the response was deleted. |
authorId | UserId |
The encoded ID of the response author. |
|
created | datetime |
The date when the response was created, formatted as an ISO-8601 datetime. |
|
updated | datetime |
The date when the response was updated, formatted as an ISO-8601 datetime. |
The subject of a lender review.
Name | Type | Attributes | Description |
---|---|---|---|
individualName | IndividualName |
|
The reviewer's name from their profile. This value is only present if the user has allowed their name to be displayed. |
screenName | string |
|
The reviewer's screen name. |
displayName | string |
|
The reviewer's specified display name for this review, if provided. |
id | UserId |
|
The user ID (ZUID) of the actor. |
emailAddress | EmailAddress |
|
The actor's email address. Certain special accounts may not have an associated email address (e.g. the auto-moderation account). This value is only present for callers with moderate review permissions. |
nmlsId | NMLSID |
The subject's NMLS ID. |
|
nmlsType | NMLSType |
The type of the lender. |
|
currentlyRepresentsCompany | bool |
|
Is the individual currently authorized to represent the company? This value is only provided for individual lenders and only when a company is also associated with the review |
companyName | string |
|
The company name of the lender. This value is only provided for companies. |
Hierachical information about a region.
Name | Type | Attributes | Description |
---|---|---|---|
regionId | RegionId |
The region ID of the region. |
|
name | string |
The name of the region. |
|
displayName | string |
The display name of the region. |
|
type | RegionType |
The type of the region. |
|
latitude | float |
The latitude of the region's centroid. This is approximate, and may be 0.0 if the data is unavailable. |
|
longitude | float |
The longitude of the region's centroid. This is approximate, and may be 0.0 if the data is unavailable. |
|
zipCodeRegionId | RegionId |
|
The region ID of the ZIP code, for ZIP code regions, or the primary ZIP code region ID of the region, if present. |
zipCode | string |
|
The canonical ZIP code name, for ZIP code regions, or the primary ZIP code of the region, if present. |
stateRegionId | RegionId |
|
The region ID of the state the contains the region or a majority of the region. |
stateName | string |
|
The full name of the state that includes the region or a majority of the region; for example, "California". |
stateAbbreviation | StateAbbreviation |
|
The state abbreviation of the state that includes the region or a majority of the region; for example, "CA". |
countyRegionId | RegionId |
|
The region ID of the county that includes the region or a majority of the region. |
countyName | string |
|
The name of the county that includes the region or a majority of the region. |
cityRegionId | RegionId |
|
The region ID of the city that includes the ZIP code. This member will not be present if the location is not known to be in a city or town. |
cityName | string |
|
The name of the city that includes the region or a majority of the region. This member will not be present if the location is not known to be in a city or town. |
metroRegionId | RegionId |
|
The region ID of the metro area that includes the region or a majority of the region. This member will not be present if the location is not known to be in a metro area. |
metroName | string |
|
The name of the metro area that includes the region or a majority of the region. This member will not be present if the location is not known to be in a metro area. |
A reviewer's self-reported borrowing situation.
Value | Description |
---|---|
LowCredit |
The borrower had below average credit. |
SelfEmployed |
The borrower was self-employed. |
FirstTimeBuyer |
This was the borrower's first home purchase. |
NewConstruction |
The loan was used for a new construction purchase. |
A reviewer's satisfaction rating.
Value | Description |
---|---|
DidNotMeetExpectations |
The lender did not meet expectations. |
MetExpectations |
The lender met expectations. |
ExceededExpectations |
The lender exceeded expectations. |
The service provided to the reviewer.
Value | Description |
---|---|
NoResponse |
The lender never responded to the reviewer. |
DidNotContinue |
The reviewer did not choose to continue with the lender. |
PreQualified |
The reviewer was pre-qualified for a loan with the lender. |
LoanInProgress |
The reviewer has a loan in progress with the lender. |
LoanClosed |
The reviewer closed a loan with the lender. |
Types of loan program that a borrower can express interest in. These values are not comprehensive or orthogonal.
Value |
---|
Fixed30Year |
Fixed20Year |
Fixed15Year |
Fixed10Year |
ARM3 |
ARM5 |
ARM7 |
HomeEquity30Year |
HomeEquity30YearDueIn15 |
HomeEquity15Year |
HELOC20Year |
HELOC15Year |
HELOC10Year |
LowOrNoDown |
InterestOnly |
The purpose of a loan.
Value | Description |
---|---|
Purchase |
A purchase loan. |
Refinance |
A refinance loan. |
HomeEquity |
A home-equity loan. |
Construction |
A construction (building) loan. This is a loan used to finance the actual construction of the home. |
HELOC |
A home-equity line of credit. |
The loan type reported in a lender review.
Value |
---|
Conventional |
FHA |
VA |
USDA |
Other |
Jumbo |
Value |
---|
Company |
Individual |
Types of regions.
Value | Description |
---|---|
Country | |
State | |
County | |
City | |
ZIPCode | |
Neighborhood | |
Road | |
Metro | |
Borough | |
Community | |
Subdivision | |
Other |
Catchall for all other region types. |
US state and territory abbreviations.
Value | Description |
---|---|
AK |
Alaska |
AL |
Alabama |
AR |
Arkansas |
AS |
American Samoa |
AZ |
Arizona |
CA |
California |
CO |
Colorado |
CT |
Connecticut |
DC |
Washington, D.C. |
DE |
Delaware |
FL |
Florida |
GA |
Georgia |
GU |
Guam |
HI |
Hawaii |
IA |
Iowa |
ID |
Idaho |
IL |
Illinois |
IN |
Indiana |
KS |
Kansas |
KY |
Kentucky |
LA |
Louisiana |
MA |
Massachusetts |
MD |
Maryland |
ME |
Maine |
MH |
Marshall Islands |
MI |
Michigan |
MN |
Minnesota |
MO |
Missouri |
MP |
Northern Mariana Islands |
MS |
Mississippi |
MT |
Montana |
NC |
North Carolina |
ND |
North Dakota |
NE |
Nebraska |
NH |
New Hampshire |
NJ |
New Jersey |
NM |
New Mexico |
NV |
Nevada |
NY |
New York |
OH |
Ohio |
OK |
Oklahoma |
OR |
Oregon |
PA |
Pennsylvania |
PR |
Puerto Rico |
RI |
Rhode Island |
SC |
South Carolina |
SD |
South Dakota |
TN |
Tennessee |
TX |
Texas |
UT |
Utah |
VA |
Virgina |
VI |
Virgin Islands |
VT |
Vermont |
WA |
Washington |
WI |
Wisconsin |
WV |
West Virginia |
WY |
Wyoming |